The overall goal is to be sure the patient understands how the practice works, the roles of the people, and the processes to get care.
There are are some tools that are in the Toolkit in the “Materials” folder at the top at the start of this course and this specific lesson. Here is one for the staff to consider before the patient starts care in the practice. It is part of orienting the staff to use new information.
The overall objectives of orientation include:
• Identify and list adult clinicians within your practice interested in caring for young adults .
• Establish a process to welcome and orient new young adults into practice, including a description of available services .
• Provide young adult-friendly online or written Frequently Asked Questions about the practice .